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/// JOBCOMMUNITYSTAFFED3 TASKS

/// OCCUPATION

Community Manager

✓ STAFFEDFAMILY: COMMUNITY

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/// STAFFED BY

Priya Anand

Community Manager

Keeps your community warm: answers, digests, escalates the fires, surfaces the gold.

/// PROBLEMS IT CLEARS

05

Happy customers never get asked for a reviewFREQ 7/10 · COST 6/10
Brand mentions go unanswered for daysFREQ 7/10 · COST 6/10
Nobody replies in the communityFREQ 7/10 · COST 7/10
DMs pile up faster than one person can answerFREQ 7/10 · COST 6/10
Nobody watches what competitors ship each weekFREQ 6/10 · COST 6/10

/// TASKS IT RUNS

03

Draft the daily community digestreport · AUTO 9/10
Escalate a hot community thread to the foundertext · AUTO 9/10
Reply to a brand mention in the right voicetext · AUTO 9/10

/// GOALS IT SERVES

Reply in community within {n} minutes, day or nightcommunity_reply_minutes

/// NEXT MOVE

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